Introduction to Voice AI and WIZ AI
Voice AI is a technology that enables machines to understand and communicate with human speech, and it can be used for various purposes such as customer service, telemarketing, appointment scheduling, and more. However, not all voice AI solutions are created equal, and some may struggle to handle different languages and accents, particularly in the diverse ASEAN region.
WIZ AI: A Solution for ASEAN Businesses
WIZ AI is a company that develops integrated artificial intelligence service solutions for enterprises, focusing on voice AI. The company offers a smart talkbot that can understand and respond to ASEAN languages and accents, including Mandarin, Malay, Thai, Vietnamese, and more. This talkbot delivers a human-like conversational voice AI experience, engaging and delighting customers.
Customization and Benefits of WIZ AI's Talkbot
WIZ AI's talkbot can be customized for various industries and use cases, such as finance, banking, insurance, healthcare, telecommunication, and e-commerce. By automating customer service, the talkbot helps businesses reduce call time and cost, increase customer satisfaction and loyalty, and improve overall business performance.
Success Stories and Partnerships
WIZ AI has partnered with leading names in the ASEAN region, including Parkway Pantai, a Singapore telco company, and a prominent e-commerce platform. These partnerships have yielded impressive results, such as a 95% appointment show-up rate, a 10% improvement in promise to pay rate, and a 45.5% adoption rate.
Conclusion and Next Steps
WIZ AI is not just a voice AI solution provider, but a partner that helps businesses grow and succeed in the ASEAN market. For those interested in learning more about WIZ AI and its potential to benefit their business, a demo can be scheduled on their website: https://www.wiz.ai/.
